Tag Archives: city

Leon County Florida trouble ticket system


Report a Problem or Request a Service
Why do citizens have to nag our local governments to find out what's
going on even about

cleaning up sewage all over their back yards and under their houses?
How about if our governments deploy issue tracking systems?
Here's an example of how that works.

As previously mentioned,
Leon County, Florida, lets anyone

Report a Problem or Request a Service
through their web page.

Find My Service Request
Then you can

find your service request
and

track a problem
using a ticket number.

This is not rocket science.
Thousands of businesses have been using such issue tracking systems
(also known as trouble ticket systems) for many years.
There is off-the-shelf software to implement them.
Beyond the obvious advantages to the citizens of being able to
tell what's going on with their issues, such systems also
greatly aid local governments by

Continue reading →

Comment on the Transportation Plan


The Metropolitian Planning Organization (MPO)
invited people to a Public Open House last week
about prioritization of the 2035 Transportation Plan, so we went to the
RDC offices on W. Savannah Ave. and had a look.
You can see many of

the same materials online.
The MPO has a comment form you can fill out and mail to them.
There is also contact information on their web pages.
They are actively soliciting input.

One thing I noticed was that along Cat Creek Road they are proposing several
intersection upgrades (at Hambrick Road, New Bethel Road, and Radar Site Road)
which look like they would funnel still more traffic through Hambrick Road
to Moody AFB.
Hambrick Road and Cat Creek Road are not highways.
State highways 122 and 129 (Bemiss Road) make a nice fast route from
Hahira to Moody.
A few improvements at Walker’s Crossing (where 122 and 129 intersect)
would seem much more appropriate.
The MPO could request for the state to do that.

Widening of Old US41N is on the list again as a county project,
this time as far as Union Road.

Several new roads are proposed throughout the city and county
as well as widening of many roads with additional travel or turn lanes.

You can look over the list of projects and you’ll probably find ones
to comment on.