Tag Archives: city

Leon County Florida trouble ticket system

Report a Problem or Request a Service Why do citizens have to nag our local governments to find out what's going on even about cleaning up sewage all over their back yards and under their houses? How about if our governments deploy issue tracking systems? Here's an example of how that works.

As previously mentioned, Leon County, Florida, lets anyone Report a Problem or Request a Service through their web page. Find My Service Request Then you can find your service request and track a problem using a ticket number.

This is not rocket science. Thousands of businesses have been using such issue tracking systems (also known as trouble ticket systems) for many years. There is off-the-shelf software to implement them. Beyond the obvious advantages to the citizens of being able to tell what's going on with their issues, such systems also greatly aid local governments by

Continue reading →

Comment on the Transportation Plan

The Metropolitian Planning Organization (MPO) invited people to a Public Open House last week about prioritization of the 2035 Transportation Plan, so we went to the RDC offices on W. Savannah Ave. and had a look. You can see many of the same materials online. The MPO has a comment form you can fill out and mail to them. There is also contact information on their web pages. They are actively soliciting input.

One thing I noticed was that along Cat Creek Road they are proposing several intersection upgrades (at Hambrick Road, New Bethel Road, and Radar Site Road) which look like they would funnel still more traffic through Hambrick Road to Moody AFB. Hambrick Road and Cat Creek Road are not highways. State highways 122 and 129 (Bemiss Road) make a nice fast route from Hahira to Moody. A few improvements at Walker’s Crossing (where 122 and 129 intersect) would seem much more appropriate. The MPO could request for the state to do that.

Widening of Old US41N is on the list again as a county project, this time as far as Union Road.

Several new roads are proposed throughout the city and county as well as widening of many roads with additional travel or turn lanes.

You can look over the list of projects and you’ll probably find ones to comment on.