Tag Archives: Internet service

AT&T DSL outage until 8AM Sunday 5 June

AT&T is upgrading DSL service and requires more than a full day, until 8AM Sunday, to do it.

So I happened to wake up and wanted to check something online. No DSL service. (Yes, I rebooted the DSL modem.) Determined the modem was working and the problem was beyond it in AT&T’s network. Thought maybe there’s a tree down on the line.

Called AT&T. Message said “high speed” Internet technical support hours are 6AM to 11PM, so please call back then for best service. Excuse me? The Internet is supposed to shut down overnight?

Stayed on, outwaited the robot, got a tech in the Philippines, Continue reading